lost activation

BJ BJ 20 Reputation points
2026-07-25T04:28:13.7833333+00:00

no hardware changes. it is a digital licence from computer shop - no numbers on computer boxScreenshot 2026-07-25 142545.jpg

Windows for home | Windows 11 | Licensing and activation
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DaveM121 932.6K Reputation points Independent Advisor
2026-07-25T05:55:51.7966667+00:00

Thank you for the screenshot, I think you need to take your system back to the computer shop, the command indicates an OEM_DM key, which should be installed on the motherboard, but ShowKeyPlus indicates no OEM key is found on your system and the product key indicated is a generic key, no OEM or Retail key is found.

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  1. BJ BJ 20 Reputation points
    2026-07-25T06:06:56.7766667+00:00

    tried to reinstall key.

    reinstall.jpg

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