Hello Cleber,
Yes, the customer is entitled to run Windows Server 2022 under the downgrade rights of their Windows Server 2025 Standard OEM licenses, provided the Windows Server 2025 licenses remain properly assigned to the licensed physical servers and all virtualization rights are observed. The fact that the hypervisor is Proxmox is not relevant from a licensing perspective; Microsoft licenses the Windows Server workloads, not the hypervisor platform.
The Windows Server 2025 OEM product key is not expected to activate a Windows Server 2022 installation directly. Downgrade rights grant the right to use the earlier version, but they do not automatically provide a compatible activation key for that version. Microsoft's licensing guidance specifically states that downgrade rights do not include older media or product keys.
For OEM licenses, the supported and official process is to obtain Windows Server 2022 installation media and a corresponding downgrade activation key from the OEM hardware manufacturer (Dell, HPE, Lenovo, etc.) or through an OEM downgrade kit if offered by that vendor. Microsoft generally does not provide OEM downgrade media or replacement OEM keys directly; the OEM is the primary support channel for downgrade fulfillment and activation assistance.
If online activation of the Windows Server 2022 VM fails after installation with the downgrade key, telephone activation may be required. This is a normal and supported scenario for OEM downgrade deployments and Microsoft Activation Support can complete the activation once the customer demonstrates entitlement to the underlying Windows Server 2025 OEM license.
The customer should be prepared to provide proof of purchase, server serial numbers, the OEM Certificate of Authenticity (if applicable), and evidence that the Windows Server 2025 OEM licenses were acquired with the hardware. In summary: contact the OEM manufacturer first, request the Windows Server 2022 downgrade media/key package, install Windows Server 2022 in the Proxmox VMs, and use the supplied downgrade activation method rather than the Windows Server 2025 OEM key.
Harry.