Elevate Educator - Expert (General) not recognized in Elevate Portal

Dear Sir,

Here is the detail:

The Elevate for Educators portal shows:

"Not Passed; Complete the missing learning path(s) below, then re-check."

Learning path:

Elevate Educator - Expert (General)

However, all modules in the learning path are completed in Microsoft Learn. Another Elevate learning path has already been successfully recognized using the same account.

Request:

Please investigate a possible synchronization issue between Microsoft Learn and Microsoft Elevate for Educators.

Attachments:

• Screenshot of completed learning path

2 Elevate Portal showing Not Passed.jpg- Screenshot of Elevate portal showing "Not Passed"