If anyone is having this issue disable Global Secure Access
Cannot connect to VPN
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 0%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZG%3C/text%3E%3C/svg%3E)
Zach Gale (Wipro Limited)
0
Reputation points Microsoft External Staff
A connection using this configuration is already active. Check your VPN or network settings to ensure no other session is running in the background.
Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
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Zach Gale (Wipro Limited) 0 Reputation points Microsoft External Staff
2026-07-23T20:10:43.0566667+00:00 I have tried to reset network settings, close the client in task manager, reset the credentials through the client and reinstalled the client. Please let me know how I can escalate to a support request
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Answer recommended by moderator
Zach Gale (Wipro Limited)
0
Reputation points Microsoft External Staff
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 96%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Rolando Abarca Garcia (CBRE INC) 0 Reputation points Microsoft External Staff2026-07-28T14:47:24.2166667+00:00 Hello Zack, I am having the same issue, did you get any answer?
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