I`ve been getting an error (0x80244022) when trying to download a new keyboard and update on windows 11

Ted Martins 20 Reputation points
2026-07-23T18:14:25.6666667+00:00

I've been trying to install a keyboard in another language but I'm getting this error that has already shown up when trying to update: 0x8024402. What is it? How to solve it?

I've tried some solutions in this community such as renaming the SoftwareDistribution folder, but it didn't work.

Windows for home | Windows 11 | Windows update
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Answer accepted by question author
Emma1-N 12,625 Reputation points Microsoft External Staff Moderator
2026-07-23T23:34:51.1533333+00:00

Welcome Ted Martins,

I understand how frustrating it can be when you are receiving error 0x80244022 when trying to install a new keyboard language and when checking for Windows updates on Windows 11. 

To better understand your situation:     

  • Are you connected to a home network, VPN, or a managed work/school network? 
  • Does Windows Update currently show any other error message besides 0x80244022? 

In the meantime, you can try these steps below to troubleshoot the issue:  

Option 1: Run the Windows Update troubleshooter 

  • Open Settings > System > Troubleshoot > Other troubleshooters 
  • Run Windows Update 

Option 2: Check the Windows Update services.  

  • Press Windows + R, type services.msc, and press Enter 
  • Verify that Windows Update and Background Intelligent Transfer Service are running 

Option 3: Reset the Windows Update components.  

  • Open Command Prompt as Administrator. 
  • Run: 
    • net stop wuauserv
    • net stop bits
    • net stop cryptsvc
    • ren %systemroot%\System32\catroot2 catroot2.old
    • net start cryptsvc
    • net start bits
    • net start wuauserv

Option 4: Repair system files.  

  • Open Command Prompt as Administrator. 
  • Run: 
    • DISM /Online /Cleanup-Image /RestoreHealth ``
    • sfc /scannow 

I hope the steps above help you deal with your issue.  


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