My Notebooks inside the Main Notebook in one note disappeared

Waji Kazmi 0 Reputation points
2026-07-23T18:10:29.6633333+00:00

Actually my phone lost. and i signed in in my new phone. i got an issue with my one-note notebooks. first they said i cannot access them. when i clicked one by one on those notebooks they get and error. it said they moved or deleted. it gives an error like that on onedrive when i tried to access those notebook from one drive. the error is as follow

You can't access this item

You ([Moderator Note: Personal Info Removed]@outlook.com) don't have permission to access this item.

View technical details

Correlation ID: [Moderator Note: Personal Info Removed] 

Date and Time: Sat, 18 Jul 2026 17:08:39 GMT

User ID: [Moderator Note: Personal Info Removed]@outlook.com

Microsoft 365 and Office | OneNote | Other | Windows
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  1. Xavier-D 12,600 Reputation points Microsoft External Staff Moderator
    2026-07-24T01:57:36.6633333+00:00

    Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data.  

    Hello Waji Kazmi

    I’m sorry you’re unable to access your notebooks after changing phones.

    The permission message may mean that OneNote is opening an old notebook link or that the new phone is signed in with a different Microsoft account, so it does not necessarily confirm that the notebooks were deleted.

    Here are what you can try:

    1. On a computer or browser, sign in to OneDrive using the exact Microsoft account that originally stored the notebooks. If you use multiple personal, work, or school accounts, test each one.
    2. In OneDrive, search the Documents and Notebooks folders for the notebook names. If found, open them in OneNote for the web first.
    3. Check the OneDrive Recycle bin for any deleted notebook, then restore it if available.
    4. If the main notebook opens but sections or pages are missing, check View > Deleted Notes or History > Notebook Recycle Bin, depending on the OneNote version.
    5. If it was originally shared by another person, ask the notebook owner to open Share > Manage Access and share it with your current account again.

    I hope you’re able to find and regain access to your notes soon.

    Feel free reply back to this post if you need further assistance, I'll be happy to help.

    Was this answer helpful?

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