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Microsoft 365 and Office | Microsoft To Do | For education
A cloud-based task management app from Microsoft that helps users organize and manage daily tasks across devices.
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First of all, I recommend checking the license assigned to the affected account by visiting the Subscriptions page: https://portal.office.com/account/?ref=Harmony#subscriptions
Could you please confirm whether To-Do appears on the Subscriptions page for the affected account?
Additionally, could you please share a screenshot of the issue through a private message? This would help me better understand the situation and provide more accurate guidance.
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I look forward to your update and any additional details you may be able to share.
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