Ai fest no voucher

Elena Koroleva 0 Reputation points
2026-07-21T10:54:10.9+00:00

Hello,

I participated and completed on time a playlist on ai fest. I received badge but no voucher. I checked spam and mailbox. But found nothing. Could you please help me?

Thank you,

Elena

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Gérard Oomens 131.6K Reputation points Volunteer Moderator
2026-07-21T18:40:09.42+00:00

Follow the blog:

The Skills Hub Blog

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  1. Khairy Zhafran H. Kastella 160 Reputation points
    2026-07-21T11:11:06.2533333+00:00

    Hi Elena,

    Congratulations on completing the AI Fest playlist!

    If you've received the badge but haven't received the voucher email, here are a few things to check:

    • Confirm that you completed all the eligibility requirements for the specific AI Fest promotion before the deadline.
    • Double-check the email address associated with your Microsoft Learn profile, as voucher emails are typically sent there.
    • Check your Spam, Junk, Promotions, and Clutter folders (which you've already done).
    • Keep in mind that voucher emails are sometimes distributed in batches and may take several business days after badges are awarded.

    If the voucher still hasn't arrived, I recommend contacting the Microsoft Learn / AI Fest support team through the event's official support channel. When contacting them, include:

    • Your Microsoft Learn profile URL or username
    • The email address associated with your Learn account
    • The name of the AI Fest playlist you completed
    • The date you completed it
    • A screenshot showing that you earned the badge

    This information will help the support team verify your eligibility and investigate whether the voucher email was issued.

    I hope you're able to get this resolved quickly!

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