Users list difference between viva engage community and entra grouup

Hi, 

Based on the information shared, the dynamic Microsoft 365 group appears to be functioning correctly: 

The Entra ID dynamic membership rule is processing successfully. 

The Microsoft 365 group currently contains 64 members. 

Your M365 CLI validation also returns 64 members. 

Viva Engage membership queried through M365 CLI likewise returns 64 members. 

This suggests that the actual membership data is synchronized correctly and that the discrepancy is limited to the member count displayed in the Viva Engage web interface, which is showing 102 members. 

Microsoft documentation notes that updates to community membership can take time to replicate across services and that member counts in Viva Engage may not always immediately reflect the current membership state. Additionally, member counts can be inaccurate for a period due to user lifecycle and synchronization processes.  

For Viva Engage communities connected to Microsoft 365 Groups, membership is managed through the underlying Microsoft 365 group, including dynamic groups managed through Microsoft Entra ID. Membership changes in Entra ID are synchronized to the associated Viva Engage community.  

At this time, there is no supported administrative action to manually force a Viva Engage community member count refresh or recalculate the displayed count.  

For more information, please refer to the following link: 

• Manage a community in Viva Engage 
• Viva Engage and Microsoft 365 Groups 
• Dynamic groups in Viva Engage 

As a next step, I recommend you try: 

1. Continue using Entra ID / Microsoft 365 Group membership as the authoritative source. 
2. Allow additional time for backend synchronization and cache refresh. 
3. Verify the actual member list within the community rather than relying solely on the displayed count. 

However, I strongly recommend submitting your feedback through the Microsoft 365 Feedback Hub .This is the most effective way to ensure your voice reaches the product team and can be considered for future improvements.   

Once you've submitted your feedback, feel free to share the link here in the comments. I’ll be happy to upvote it to help bring more visibility.   

I hope this information is useful. Additionally, as other users have raised similar concerns and may not be aware of where to share their feedback, I hope this response helps clarify the situation and suggests a potential next step. Highlighting this information can make it more visible to others in the community who may be facing the same issue, making it easier for them to find guidance and contribute their feedback as well. 

Thank you again for your time and for raising this important usability concern. If you have any further questions or need additional assistance, please don’t hesitate to reach out. 

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