Multiple login dialogs every time I use Edge

Question

Multiple login dialogs every time I use Edge

Wayne Gutekunst 0

Every time I launch Edge I get a login dialog to enter my password. The password I setup is not valid. Changed the password successfully (got confirmation that it was changed). Entered new password in dialog box, password is invalid. When I login to my MS Account from the website, login is successful using pin. I'm getting the login box every time I use Edge. Sometimes I get a request to login to OneDrive in. When I enter One Drive in the browser, everything is ok and it logs in. Still get the login Dialog for OneDrive.

Wayne Gutekunst 0 Reputation points

2026-07-19T19:35:36.6166667+00:00

Edge has a button labeled Verify it's you. I click on it the same Dialog box comes up as when I launch Edge. Enter password, error message is displayed "Invalid Password".

1 answer

Your answer

Wayne Gutekunst 0 Reputation points

2026-07-19T19:35:36.6166667+00:00

Edge has a button labeled Verify it's you. I click on it the same Dialog box comes up as when I launch Edge. Enter password, error message is displayed "Invalid Password".

Answer 1

Alex-L 12,555 Microsoft External Staff Moderator

Hi Wayne Gutekunst

It sounds like Edge is trying to re-authenticate your Microsoft account, but the credentials stored in Windows may be out of sync. Since you can sign in to your Microsoft account and OneDrive normally, the issue may be with cached credentials rather than the account password itself.

You could try:

Sign out of Edge completely (Settings > Profiles), close Edge, then sign back in.
Open Windows Settings > Accounts > Email & accounts and remove/re-add the affected Microsoft account if it appears there.
Open Credential Manager (Control Panel > Credential Manager > Windows Credentials) and remove Microsoft/Edge/OneDrive-related cached credentials, then restart Windows.
Ensure Windows is fully updated and try an Edge Repair: Settings > Apps > Installed Apps > Microsoft Edge > Modify > Repair.
Create a new Edge profile temporarily to see if the issue is profile-specific.

If the problem continues, please let us know:

Whether you're using a personal Microsoft account or a work/school account.
Whether the password prompt is coming from Edge, Windows Security, or OneDrive.
If any error code accompanies the “Invalid Password” message.

Feel free to update here if anything comes up!

If this answer was helpful, please click "Accept Answer" and vote for it. If you have additional questions regarding this answer, please click "Comment".

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Wayne Gutekunst 0 Reputation points

2026-07-20T18:16:15.2666667+00:00

Tried Step3 - There is no Option in Windows Credentials to remove Microsoft/Edge/OneDrive related cached credentials.
Wayne Gutekunst 0 Reputation points

2026-07-20T18:17:22.43+00:00

Tried Step 2 - There is no option to remove Microsoft Account. Just add a new one. I don't want to add a new one.
Alex-L 12,555 Reputation points Microsoft External Staff Moderator

2026-07-21T14:33:43.2633333+00:00
Hi Wayne Gutekunst

Thanks for the clarification. If those options are not present on your system, then those steps do not apply in your case.

Since your Microsoft account password works on Microsoft websites and OneDrive, the issue is likely specific to the Edge profile or sign-in integration.

Try:

Sign out of Edge and sign back in (Settings > Profiles).

Create a temporary new Edge profile and see if the prompts continue.

Repair Edge: Settings > Apps > Installed Apps > Microsoft Edge > Modify > Repair.

Check Settings > Accounts > Access work or school and disconnect any unused accounts.

If the issue persists, please clarify whether the "Invalid Password" prompt comes from Edge itself, Windows Security, or OneDrive. A screenshot with personal information removed may help identify the source.
Wayne Gutekunst 0 Reputation points

2026-07-21T18:27:03.48+00:00

I added a new profile without sync data. Did the Modify/Repair. Checked Accounts I don't use a work or school network, so no unused accounts displayed. The logon dialog still comes up when I launch Edge. When I close Edge the logon dialog will appear with no apps open on my desktop.