outlook app lost connection to Gmail account and efforts to add it back fail

DK855 45 Reputation points
2026-07-18T17:22:31.8733333+00:00

All the sudden today my Outlook app on desktop lost connection to Gmail, told me to sign in but efforts failed. Deleted and tried to add back, and again efforts fail.

Outlook | Windows | New Outlook for Windows | For home
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Answer accepted by question author
John Jefferson Doyon 87,730 Reputation points Independent Advisor
2026-07-18T18:05:51.8466667+00:00

Hi, @DK855 can you still sign in to Gmail normally at gmail.com using the same password?

When you try to add the account back to New Outlook, what exact error message appears? Does the Google sign-in or permission window open?

For now, restart the computer and try adding the account again. Make sure you select Google as the account type and complete the permission prompts.

Also, are you using two-step verification on the Gmail account?

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