Copilot in Powerpoint Macbook Can't Generate Image after upgrade copilot premium both on Desktop App and Website

Hi Chattarin Boocha,

I really wish I could assist you directly on this issue. However, the behavior you're experiencing is tied to back‑end systems and service functionality, and unfortunately, we don't have the authority or access required to investigate or make changes at that level.

Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas.

Given these limitations, the most appropriate avenue for product changes or feature requests is to:

• Try again another time.
• Send feedback through Copilot: ••• > Send feedback.
• Microsoft Support.

Thank you for your understanding, and I hope the issue will be resolved soon.