Getting "Location is not available" D:\ is not accessible Access is denied when clicking on the drive in file manager

Jacques Riopel 100 Reputation points
2026-07-17T16:25:50.38+00:00

Getting same problem on multiple machines and Widnows OS (Win 11, Vista).

chkdsk returns Insufficient storage available to create either the shadow copy storage file or other shadow copy data

but no other errors.

Looks OK in Disk Mgr, says ntfs file system, but free space = capacity ?

With a drive repair tool (Partition Recovery) I can see the file structure of the drive, ie all folders and files

This is a archive drive, I'd just like to restore all the data on it to another normal working drive. Help!

Windows for home | Windows 11 | Files, folders, and storage
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Answer accepted by question author
DaveM121 932.6K Reputation points Independent Advisor
2026-07-17T17:02:56.87+00:00

If you have connected that drive to multiple PC's and you see the same error, most likely, that drive has failed.

Drive repair tools may be able to see the index (Master File Table) on the drive showing the list of files and folders on the drive, but that does not indicate the data can be accessed.

Download the widely available free CrystalDiskInfo utility, please provide a screenshot of what that indicates for the drive.

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  1. Jacques Riopel 100 Reputation points
    2026-07-18T18:48:43.02+00:00

    Hi Dave. I was not familiar with Disk Drill. I tried it, but it wanted $100 (USD) yearly to recover more than a few files. I then remembered I had bought way back when something called Active Partition Recovery. I tried it, and it carped about Access being Denied a bit too when I asked it to recover my files but I asked it to continue, and it started munching trough the drive, supposedly copying files and folders to another blank HD I hooked up. It's been running a few hours (Now at 55%), so keeping my fingers crossed... !

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