Not able to access startup portal stuck at azure portal

prakash jha 0 Reputation points
2026-07-17T08:38:04.5166667+00:00

My startup account is stuck in an infinite loop. When I authenticate at portal.startups.microsoft.com, it immediately redirects me to azure.com. I have checked my directory settings and only my Default Directory is present. My account provisioning needs to be manually pushed/synced on your backend so I can access my LinkedIn and Azure benefits.

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

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  1. AI answer

    2026-07-17T08:38:33.7866667+00:00

    A manual backend sync is not a supported self-service path in the available guidance. The supported next step is to submit a Microsoft for Startups support request for portal access and benefit provisioning issues.

    Use the path that matches when the startup joined the program:

    1. Joined before May 29, 2026
      • Sign in to the Microsoft for Startups Portal.
      • Select the ? icon in the top-right corner.
      • Select Submit a Support Ticket.
      • Attach screenshots of the redirect loop and any error details.
    2. Joined after May 29, 2026
      • Sign in to the Azure Portal.
      • Select the ? icon in the top-right corner.
      • Select Help + support.
      • Select Create a support request.
      • Attach screenshots of the redirect loop and any error details.

    For Microsoft for Startups program-specific issues such as benefit access, onboarding, entitlement corrections, billing profile issues, and portal access problems, Program Support is the correct channel. Program Support also handles Azure credit activation and benefit redemption issues.

    If the issue is specifically that benefits such as LinkedIn or other startup offers are not redeeming, documented causes include:

    • the account already redeemed the same benefit
    • the account is an existing enterprise account
    • eligibility or verification requirements are incomplete

    If Azure credits are involved, activation issues such as Already redeemed or You aren't eligible for this offer are also directed to Microsoft for Startups support.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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