Driver hardware program issues, Can't create support ticket, Already enrolled into program but have been deactivated

I'm stuck in a loop

It seems many people are facing this issue I've found another thread with the exact same problem https://learn.microsoft.com/en-us/answers/questions/5605446/my-hardware-program-registration-is-deactivated-de?page=3&orderby=Helpful&comment=answer-12852722&translated=false#newest-answer-comment

1. My account is Authorized under the Microsoft Partner Center > Account settings > Legal Info
2. Manage certificates has a valid certificate uploaded
3. I am enrolled into the Hardware program it states 'Already active in'
4. I am unable to create any support ticket via the AI tool,

https://partner.microsoft.com/en-us/dashboard/hardware/driver/New

Displays:

Access restricted

We're sorry, you don't have permission to access this page because your Partner Center account has been deactivated. For assistance, please contact your Partner Center administrator or support.

Correlation ID: 24124477-a22e-47bb-9894-654ff6c7d76a

Correlation vector: 6aYpKAMSVkOaR11Q.3

Time: 16 Jul 2026 23:06:42 +00:00