WIndows 11 ARM64 install on Snapdragon

elnino 0 Reputation points
2026-07-16T20:12:31.45+00:00

I don't really know if this is wrong or right but I was able to flash windows 11 arm64 to a USB with the chrome recovery tool and inject the drivers it was missing from the terminal on my Chromebook. Booted right up on my laptop there are a few issues like it used to be touch screen, and there is no sound.

Windows for home | Other | Install and upgrade
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  1. Emma1-N 12,450 Reputation points Microsoft External Staff Moderator
    2026-07-17T02:33:00.32+00:00

    Welcome elnino,

    I understand how frustrating it can be when you successfully installed Windows 11 ARM64 on a Snapdragon-based laptop using a custom installation method, but the touchscreen and audio are not working. 

    Before we continue, could you please confirm:  

    • Could you please share the exact laptop model? 
    • In Device Manager, are there any devices showing a yellow warning icon under Audio inputs and outputs, Sound, video and game controllers, or Human Interface Devices? 

    In the meantime, you can try these steps below to troubleshoot the issue:  

    Step 1: Check for ARM64 driver availability  

    • Open Device Manager from the Start menu 
    • Note the names of any unknown devices or devices with warning icons 
    • Select Properties > Details > Hardware Ids and record the IDs 

    Step 2: Install Windows updates  

    • Open Settings > Windows Update 
    • Select Check for updates 
    • Install all available updates, including optional driver updates 

    Step 3: Scan for hardware changes  

    • Open Device Manager from the Start menu 
    • Select Action > Scan for hardware changes 

    Step 4: Review audio device status  

    • Open Device manager from the Start menu 
    • Expand Sound, video and game controllers 
    • Check whether any Qualcomm audio device appears 
    • If present, open Properties and check the device status 

    I hope the steps above help you deal with your issue.  

    If the answer is helpful, please click "Yes". If you have extra questions about this answer, please click "Comment".   

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