URGENT: Sole owner tenant lockout — cannot access support portal

This support request concerns a different existing tenant, not this temporary tenant.

I am the sole creator and administrator of an Azure/Microsoft for Startups tenant. The external Entra user object associated with my personal Microsoft account disappeared. I cannot access Azure, Entra, Microsoft for Startups, or create an Azure support ticket.

Please escalate this case to Data Protection / Tenant Recovery.

Locked tenant ID:

529c5c76-33db-48c4-9fa9-989c7e0e367c

Azure subscription ID:

6e94f01d-05ef-47bf-b3e2-c22bffe61d1c

Affected identity:

******@billzo.io

Identity provider: live.com

Errors:

AADSTS16000

Azure identifies the client as live.com#******@billzo.io with an empty object ID.

I need the external user object restored or relinked, followed by restoration of Global Administrator and subscription Owner access. I can prove control of billzo.io, identity, business ownership, and Microsoft for Startups approval.