My computer has locked

alfred wells 45 Reputation points
2026-07-16T17:33:19.5733333+00:00

My computer has been locked up and I need help to unlock the computer.

Windows for home | Windows 11 | Security and privacy

Answer accepted by question author
DaveM121 933.5K Reputation points Independent Advisor
2026-07-16T18:08:45.9733333+00:00

Please provide more information on what you mean by you computer has been locked up.

1

If there is a notification in your web browser about your PC being infected and there is a phone number on the alert, that is just a tech support scam.

Do not click anything on that page and do not phone any number on that page.

When this happens, open Task Manager (Ctrl + Shift + Esc)

On the processes tab, locate your browser and end task on that

You can then continue to user your PC and browse the Internet

2

Or if you are unable to get into Windows on your PC, what happened before you were locked out of your PC, did you make any changes or did you go to your account online and lock the PC, please provide full details and a screenshot of the problem.

Was this answer helpful?

3 people found this answer helpful.
0 comments No comments

Answer accepted by question author
DaveM121 933.5K Reputation points Independent Advisor
2026-07-16T18:56:29.0466667+00:00

Just checking in with you are you able to provide full details on what has happened and what you mean by your computer has locked up, and a screenshot of any error you are seeing.

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

4 additional answers

Sort by: Oldest
  1. alfred wells 45 Reputation points
    2026-07-17T02:56:40.55+00:00

    The problem has been corrected based on on your provided solution.

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.