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Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
Use this checklist for Azure card verification failures during account setup:
- Verify the card type.
- Azure sign-up does not accept virtual or prepaid cards.
- Credit cards are accepted, and debit cards are accepted in most countries or regions.
- Hong Kong SAR and Brazil support only credit cards.
- India supports Visa and Mastercard debit and credit cards.
- American Express is not supported in India.
- Make sure the billing details match exactly.
- The name, address, and CVV must match exactly what the bank has on file.
- The billing address must be in the same country/region selected in the About you section.
- Check with the bank or card issuer.
- Confirm the card is active.
- Confirm international transactions are enabled.
- If Azure is trying to authorize the card and the bank declines it, the card must be updated or replaced.
- Check browser-related issues during identity verification by card.
- Third-party cookies must be allowed.
- In Chrome: Settings > Show advanced settings > Privacy > Content settings > clear Block third-party cookies and site data.
- In Microsoft Edge: Settings > View advanced settings > Cookies > Don't block cookies.
- Then refresh the Azure sign-up page.
- If that does not help, close and restart the browser and try again.
- If browser issues continue, sign out of all active Azure sessions and try an InPrivate session, or use another browser and delete cached cookies.
- Check account eligibility issues.
- Azure free trial is only for users new to Azure.
- If the same information was used before, free trial activation can be blocked. In that case, use a pay-as-you-go subscription instead.
- Also verify the Azure account profile information is correct and that another Microsoft account is not already using the same information.
- If payment errors appear after setup attempts.
- A small temporary verification hold can appear on the card and is typically removed within three to five days.
- If the card is still refused after all checks.
- Create a support request for Azure Billing and Subscriptions.