Partner Center Earnings stuck in “session expired” loop on personal Microsoft developer account

Question

Partner Center Earnings stuck in “session expired” loop on personal Microsoft developer account

rafae perez 5

I have an individual Microsoft Store developer account using a personal Microsoft account.

In Partner Center, Account settings → My access shows “Earnings — Access granted”. However, when I open Earnings, I immediately receive “Your session expired”. After signing in again, it returns to the same page in a continuous loop.

This happens on multiple computers, browsers, private/incognito sessions and internet connections. Other Partner Center sections work normally.

When expanding Earnings under My access, I also see: “You don’t have permission to perform this task. Contact your account admin.”

My account has no Microsoft Entra tenant associated. Partner Center AI does not support personal Microsoft accounts, Windows Developer Support redirects me back to Partner Center, and the provided support link opens Engage Center where I have no workspace access.

Please escalate this to the Windows Store developer payouts/Earnings team and help restore access to my Earnings workspace.

Christopher Hull 0 Reputation points

2026-07-16T10:18:24.4866667+00:00

I have the exact same issue (as an individual developer). Earnings was working fine before 16 July. All options display a signed out message briefly on slection but this is always dismissed automatically and quickly, except when attempting to access Earnings now. According to My access, I have access to Earnings but, when I expand Earnings, I also see “You don’t have permission to perform this task. Contact your account admin.” However, I see this same message when I expand Apps & Games and Insights and yet I do have access to these workspaces. This has to be a bug; however, I cannot find a way of raising a support case without getting stuck in a never ending CoPilot/AI Assistant loop. Microsoft, please escalate this to the Windows Store developer payouts/Earnings team and help restore access to the Earnings workspace to us individual developers, who have personal accounts (and not Azure accounts).

Your answer

Christopher Hull 0 Reputation points

2026-07-16T10:18:24.4866667+00:00

I have the exact same issue (as an individual developer). Earnings was working fine before 16 July. All options display a signed out message briefly on slection but this is always dismissed automatically and quickly, except when attempting to access Earnings now. According to My access, I have access to Earnings but, when I expand Earnings, I also see “You don’t have permission to perform this task. Contact your account admin.” However, I see this same message when I expand Apps & Games and Insights and yet I do have access to these workspaces. This has to be a bug; however, I cannot find a way of raising a support case without getting stuck in a never ending CoPilot/AI Assistant loop. Microsoft, please escalate this to the Windows Store developer payouts/Earnings team and help restore access to the Earnings workspace to us individual developers, who have personal accounts (and not Azure accounts).