New Outlook will not allow drag and drop of attachments

Question

New Outlook will not allow drag and drop of attachments

Nakia Rivers 20

Is there a way to enable drag-and-drop functionality for attachments in the new version of Outlook? As part of my company's support team, I've been receiving inquiries from users for the past five months who are frustrated that they can no longer drag attachments from their emails into third-party applications. They have been using this feature for years, but it has stopped working. Is there any workaround available?

I have noticed that switching users back to Classic Outlook restores this feature. While I’ve been reverting my users to the Classic version, I would like to know if this issue will ever be fixed in the new version of Outlook.

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Answer 1

Hi Nakia,

Dragging and dropping attachments is currently not supported in New Outlook for Windows. This is a known limitation in the resigned Outlook client.

As a workaround, you can switch back to Classic Outlook by turn off the toggle button in the top right corner of the window.

User's image

Or using Outlook web https://outlook.office.com. Drag and drop to desktop or file folders does work in most browsers.

While I understand this may not be the answer you were hoping for, I want to assure you that your feedback is truly valued. As an independent advisors, my role is to guide users to the right resources and support channels, though I don’t have direct influence over product design decisions or access to internal development timelines.

That’s why your input is so important. The most effective way to make your voice heard is through Microsoft’s official feedback channel. The product team actively reviews customer suggestions to identify areas for improvement and prioritize future updates.

Go to: Microsoft 365 Feedback Hub > Send Feedback> Describe your proposal in detail. User's image

Once you've submitted your feedback, feel free to share the link here in the comments. I’ll be happy to upvote it to help bring more visibility.

Additionally, many other users have raised similar concerns but may not know the best place to submit feedback. If my response has helped clarify the situation and provided a useful path forward, please consider marking it as "Yes".

Doing so will help surface this discussion to the top of the community, making it easier for others experiencing the same issue to find the information and add their support.

Thank you again for taking the time to share this important usability concern. Your feedback is valuable and helps highlight the impact this limitation has on users' daily workflows.

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