No Discount for Az-900 after attending the MVTD

Question

No Discount for Az-900 after attending the MVTD

Zachary Hahn 5

Hello! I attended the Microsoft Virtual Training Day for Azure Fundamentals on June 20th, but I haven't received the 50% off voucher. I tried to schedule the exam on Pearson and no discount is applying, and I don't see any email with a code either. I've already been in contact with Microsoft and gave all the relevant details. They said it should automatically be applied on Pearson, but it never happened, no matter how many times I tried.

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2 answers

Answer 1

Hi,

Right after the Virtual Training Day was finished, did you get "Thank You For Attending" email congratulating you for completing your training and saying you are eligible for 50% discount? I think of this automated email as a confirmation that the event system registered that you attended and thus are entitled to discount.

You said you were in touch with Microsoft already, are you saying you already created Credentials support case? And if yes, were they able to verify on the backend that exam discount is associated with your email address? If no, please create Microsoft Credentials support case:

https://aka.ms/Credentials-Support

When the process is working properly, you register for the exam using account with same email address you used to register for MVTD event, you go through registration steps and when you get to Cart page, scroll down and the discount should automatically show, similar to below:

User's image

Please click Accept Answer if the above was helpful.

Thanks.

-TP

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Answer 2

For Microsoft Virtual Training Day – Azure Fundamentals, the discount is tied to the email used to register for the event. During exam registration, the discount is applied at checkout in Pearson VUE when the eligible account is recognized.

Since the discount is still not applying after repeated attempts, the supported next step is to open a Credentials Support request.

When registering, verify these points:

Start from the exam page and select Schedule exam.
Sign in with the Microsoft Learn profile associated with the event eligibility.
In the Transfer to Pearson Vue step, make sure the contact email matches the email used to register for the Virtual Training Day.
Continue to checkout in Pearson VUE and check whether the discount appears automatically.

If it still does not appear, request help from Credentials Support. Similar support guidance is also given for cases where Virtual Training Day discounts or vouchers are missing.