Azure Map giving incorrect Longitude & Latitude

Jack Chandler 0 Reputation points
2026-07-14T12:45:16.06+00:00

Hello,

We integrate our Saas application with Azure Maps to generate the longitude & latitude based off the address that is provided and return this to our platform.

When entering addresses outside of the UK, we're struggling to get the right value returned.

For example, the address is:

Address = 80 Fairbank Rd, Clayton South

Town = Melbourne

County = Victoria

Country = Australia

Postcode = 3169

We would use this call: https://atlas.microsoft.com/search/address/json?api-version=1.0&query=80%20Fairbank%20Rd%2C%20Clayton%20South%2C%20Melbourne%2C%20Victoria%2C%20Australia%2C%203169&subscription-key=R

But the result we get is not the correct longitude and latitude, it's several streets away.

If we enter the address into another Map tool, we get the exact location immediately.

Can anyone provide some insight into why this may be happening as it's causing issues for our customers as the values are not correct and providing incorrect information to their customers.

Thanks in advance,

Jack

Azure Maps
Azure Maps

An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.

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  1. Jack Chandler 0 Reputation points
    2026-07-14T14:56:20.08+00:00

    Issue found that in the UK, results are accurate but internationally they are not as accurate when compared to other services, sometimes a street away despite the returned result being 1.

    No further support needed!

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