Community Center | Not monitored
Tag not monitored by Microsoft.
This is a community forum not support, try https://aka.ms/CertificationSupport
Azure AI Cloud Developer Associate Certificate Link Broken / Cannot Download Certificate
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 89%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Midhuna Varshini S P
25
Reputation points
Hi Support team,
I successfully passed my Developing AI Cloud Solutions on Azure exam on July 13, 2026.
While my Microsoft Learn profile shows the certification as Active, the "View certification details" button fails to load the certificate. Additionally, when I attempt to use the "View details on provider site" link, it routes me back to the exam registration page instead of my Pearson VUE dashboard.
Could you please manually trigger a profile sync on your backend so I can access and download my actual certificate? Thank you!
Community Center | Not monitored
Answer accepted by question author
1 additional answer
Sort by: Most helpful
-
Midhuna Varshini S P 25 Reputation points
2026-07-14T11:39:28.5566667+00:00 While my Microsoft Learn profile shows the certification as Active, the "View certification details" button fails to load the certificate.