How to activate microsoft 365 license that I have bought on apple subscriptions?

Satendra Kumar Giri 0 Reputation points
2026-07-14T02:38:05.11+00:00

Hi

I recently bought a microsoft 365 license on apple subscriptions and i got a confirmational email about a month ago for this. However, it's been almost a month now and I haven't been able to use my free month as for some reason the license is not showing up when I sign in on microsoft account. Google said that I had to activate the license somehow from word but I am unsure how. Any ideas?

thanks,

Giri

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
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  1. Jeronimo Fuerte 45,760 Reputation points Independent Advisor
    2026-07-14T03:20:47.03+00:00

    Sorry to hear that you're having trouble with this situation. If you purchased your Microsoft 365 subscription through Apple, the subscription should normally be linked to the Microsoft account you used when activating it, but it won't appear until that association has been completed. Could you please confirm whether you have already opened a Microsoft 365 app (such as Word) and signed in with the Microsoft account you want to use on the same device you purchased it on?

    If the subscription still doesn't appear there after almost a month, it may indicate that the Apple subscription was never linked to your Microsoft account, in which case Apple Support may need to review the purchase and account association, as it was purchased through them; they need to link the purchase to the proper account.

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