RS2:Vietnam crashing upon exit due to some redistributables bug

Ivan Spanjic 20 Reputation points
2026-07-13T09:58:24.03+00:00

Big hello to the community!

I have a crash every time I exit the game. Epic support pointed me to Microsoft support.

Here's the log of the error.

The game never crashes during gameplay, just upon exit.

I have tried reinstalling the redistributables and my system is up to date, drivers and everything.

Description

Faulting application name: VNGame.exe, version: 0.0.0.0, time stamp: 0x6a2b473d

Faulting module name: EOSSDK-Win64-Shipping.dll, version: 1.16.4.0, time stamp: 0x66fc1df2

Exception code: 0xc0000005

Fault offset: 0x00000000005e7df8

Faulting process id: 0x199C

Faulting application start time: 0x1DD12A6D720A21A

Faulting application path: E:\EpicGames\RS2V\Binaries\Win64\VNGame.exe

Faulting module path: E:\EpicGames\RS2V\Binaries\Win64\EOSSDK-Win64-Shipping.dll

Report Id: 5054941e-7c5b-49c1-afd7-3f6787bd14e3

Faulting package full name:

Faulting package-relative application ID:

I hope someone can point me to right direction or a developer sees this so it can be fixed.
On the surface it is a minor bug, yes, but maybe if this was fixed it would help other apps that use the same redistributables.

Windows for home | Windows 11 | Gaming
0 comments
Answer accepted by question author
TaoLi 112.8K Reputation points Independent Advisor
2026-07-13T12:25:04.6666667+00:00

The crash is caused by EOSSDK-Win64-Shipping.dll, which belongs to Epic Online Services, not Microsoft or the Visual C++ Redistributables.

Since you have already reinstalled the redistributables and the game only crashes when exiting, this is most likely a bug in the game’s Epic Online Services integration. Please verify the game files in the Epic Games Launcher, then report the issue and crash log to Epic Support or the RS2 developers: https://support.rs2vietnam.com/en/tickets/create/step1

Disclaimer: This link points to a non-Microsoft official website. The page content appears accurate and safe, but the website may contain third-party advertisements. Please distinguish between advertisements and official download links to avoid accidentally clicking on content that may promote PUPs/PUAs (potentially unwanted programs). Before downloading or installing any files, it is recommended to verify the source and file name.

Microsoft Support would not be able to fix this DLL, as it is included and maintained by Epic or the game developer.

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