Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Solved. I was using my Domain password, not my specific email password.
I cannot add an IMAP email address to Outlook
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Christopher Taite
0
Reputation points
I cannot add an IMAP email address to Outlook without receiving the error message "Something went wrong. Try again. You may need an App password." Please help me solve this
Outlook | Windows | New Outlook for Windows | For home
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Victor1-V 13,025 Reputation points Microsoft External Staff Moderator2026-07-14T09:07:47.6866667+00:00 Thank you for the update. I’m glad to hear that you were able to solve the issue by using the specific email password instead of the domain password.
This may also help other users who see the same message when adding an IMAP account to Outlook.