HoloLens 2 Display Issue – need for Technical Assistance

Kiruthika S S 0 Reputation points
2026-07-12T15:15:30.1733333+00:00

Hello

I am experiencing an issue with my Microsoft HoloLens 2. The display turns off for around 20 seconds and then turns back on automatically. This happens repeatedly, so the device is not functioning continuously. I also notice random green lines appearing on the display. I have already restarted the device, but the issue still persists. Could you please let me know the possible cause of this issue and suggest the recommended troubleshooting steps? If this appears to be a hardware problem, kindly advise on the available service or repair options.

HoloLens | Other
HoloLens | Other

A family of Microsoft self-contained, holographic devices that enable engagement with digital content and interaction with holograms in the surrounding environment.Miscellaneous topics that do not fit into specific categories.

0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.