No Bootable device

To fix a Surface Go that turns on and shows “No Bootable Device”, follow these steps in order.

1. Disconnect accessories and charge
   • Disconnect all USB drives, SD cards, USB accessories, external monitors, Type Cover, and any Surface Dock.
   • Connect the original Surface power supply, plug it into a wall outlet, and charge for at least 15 minutes.
   • Turn the device on again.

If the message still appears, use the dedicated USB repair solution for Surface Go.

2. Create the Surface Go USB repair drive (on another PC)
   1. On another computer, insert a USB drive that is at least 8 GB and format it to FAT32.
   2. Download the USB solution ZIP file: SurfaceGo_FixNoBootableDevice.zip from the provided link in the article.
   3. Open SurfaceGo_FixNoBootableDevice.zip (usually in the Downloads folder).
   4. Select all folders and files inside the ZIP and copy them to the FAT32‑formatted USB drive.
      • When finished, the USB drive should contain 38 folders and 2 files.
3. Boot the Surface Go from the USB repair drive
   1. Insert the prepared USB drive into the USB‑C port on the Surface Go (use a USB‑A to USB‑C adapter if needed).
   2. Press and hold the volume‑down button.
   3. While holding volume‑down, press and release the power button.
   4. Keep holding volume‑down until the Microsoft logo appears.
   5. When the message “Please wait while we install a system update” appears, release the volume‑down button.
   6. Do not turn off or use the device while the process runs. The screen may briefly go blank, then the same message will reappear with a blue progress bar.
   7. When the process completes, the Surface will restart and Windows should start automatically.
   8. Remove the USB drive.
4. If the USB solution does not work
   • Check UEFI (BIOS) to ensure Boot from USB devices is enabled. For details, see How to use Surface UEFI.
   • If Windows shows error messages after the USB process, Windows may be corrupted. In that case, reset or reinstall Windows using a Surface Recovery image. See Surface Recovery Image Download.
5. If it still will not boot
   • Use Microsoft’s service options:
     • Create a service order and send the device to Microsoft.
     • Or use an in‑person service center where available.
     • If technically experienced, consider self‑repair options and official guides.

References:

• Surface Go or Surface Go 2 turns on and shows "No Bootable Device"
• Surface turns on and shows "Couldn't find a bootable operating system"
• Surface turns on but is stuck on the Recovery screen
• Surface won’t turn on or start
• no bootable device - Microsoft Q&A
• No Bootable Device? - Microsoft Q&A
• BOOT DEVICE NOT FOUND - Microsoft Q&A
• Boot problem - Microsoft Q&A
• Help me to fix this issue, INACCESSIBLE BOT DEVICE ERROR - Microsoft Q&A