Completed AI Skills Fest - Missing Voucher & Support Portal Access Error

Chanpreet Mehta 20 Reputation points
2026-07-11T08:33:58.5933333+00:00

Hello,

I successfully completed 100% of the Microsoft AI Skills Fest challenge and submitted the official claim form prior to the deadline. However, I have not received my 100% discount voucher email from Pearson VUE.

I attempted to open a ticket via the Microsoft Credentials Support portal, but I am receiving a tenant permission error ("You don't have access to this resource") and cannot submit a ticket.

Kindly help resolve this voucher issue.

Thank you!

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Answer accepted by question author
Gérard Oomens 131.3K Reputation points Volunteer Moderator
2026-07-11T09:26:52.6466667+00:00

Have a look at the blog and the comments on that blog at the bottom of that page:

The Skills Hub Blog

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