Hi my laptop is crashed can you please help me to reschedule the exam.

Shiva Tikle 0 Reputation points
2026-07-10T09:34:31.64+00:00

Hi Team,
my laptop is crashed can you please help me to reschedule the Azure AI fundamentals exam.

Regards,
Shiva Tikle
Mo: 9673742971

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  1. AI answer

    2026-07-10T09:35:36.8366667+00:00

    To reschedule the Azure AI Fundamentals exam when the original device is unavailable, use the official self-service options or contact the exam provider directly:

    1. Reschedule through the Microsoft Learn profile:
      • Sign in to the Learn profile.
      • Open the profile menu and select Profile.
      • Go to Credentials → Certifications.
      • Scroll to the Azure AI Fundamentals exam appointment and select Reschedule.
      • This redirects to the exam delivery provider’s site (for most exams, Pearson VUE) where a new date and time can be chosen.
    2. Observe reschedule timelines and fees:
      • Reschedule or cancel at least 24 hours before the scheduled exam to avoid forfeiting the exam fee or voucher.
      • If the exam was part of a special free-offer campaign (for example, an Ignite free exam), rescheduling must also comply with that offer’s expiration and reschedule rules.
    3. If rescheduling online does not work or the exam time is very near:
      • Contact Pearson VUE support for assistance with rescheduling or issues related to vouchers or cancelled appointments.

    If the exam appointment was already missed and was not cancelled or rescheduled at least 24 hours in advance, the fee or free-offer attempt is typically forfeited, and a new exam registration and payment (or new voucher) will be required.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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