trouble sending time request

Carter Adams 0 Reputation points
2026-07-09T19:47:49.9833333+00:00

i am having trouble sending a Roblox screentime request when it says "sign in to send your request" I sign in then it just takes me back to this

Microsoft 365 and Office | Microsoft Family Safety | Other | iOS
Microsoft 365 and Office | Microsoft Family Safety | Other | iOS

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

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  1. nobuko c 125.1K Reputation points Independent Advisor
    2026-07-10T00:13:46.4766667+00:00

    Hello,

    Please try the following steps:

    Open the Family Safety app directly and make sure you are signed in with the same Microsoft account used in Roblox.

    Force‑close Roblox and open it again.

    Restart your iPhone or iPad.

    Note: Force‑closing Roblox normally does not delete your game data because progress is saved on Roblox’s servers.

    However, depending on the timing, you may experience minor rollback or temporary issues with items or progress.

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