Azure DNS Domain

Question

Azure DNS Domain

Peter Oganwu 0

I purchased a DNS Domain from Azure in June and the domain is set to expire June 13 2027. I have used this domain with my Azure Static App since then. The domain is https://the baseledger.com. Today the site is redirecting me to https://the baseledger.com/lander and I am being asked to purchase the domain from Go Daddy. Not sure how this is possible. I cannot access my application at https://thebaseledger.com

Mythreya Asnala 0 Reputation points Microsoft External Staff Moderator

2026-07-09T17:57:20.4933333+00:00
Hi Peter Oganwu,

The behavior you are seeing suggests that the domain may no longer be resolving to the Azure Static Web App and is instead directing to a domain parking/landing page.

Since the domain is reportedly valid until June 2027, could you verify:

Whether the domain still appears as active in Azure.

Whether the domain is still associated with your Azure Static Web App.

The current DNS records (A/CNAME/TXT) and nameserver (NS) configuration for the domain.

A redirect to a GoDaddy "lander" page often indicates that the DNS or nameserver configuration has changed and is no longer pointing to the Azure-hosted application.

Please share screenshots of the domain resource, DNS configuration, and the Static Web App custom domain settings for further investigation.
Peter Oganwu 0 Reputation points

2026-07-09T19:38:45.0833333+00:00

Thanks . Wondering who would have changed this? Will share the screen shot shortly.
Mythreya Asnala 0 Reputation points Microsoft External Staff Moderator

2026-07-14T10:54:40.7066667+00:00

Hi Peter Oganwu,

I wanted to follow up regarding this issue. When you have a chance, could you please share the screenshots of the following?

The domain resource in Azure showing its current status.

The DNS records and nameserver (NS) configuration for the domain.

The Azure Static Web App custom domain configuration.

This information will help determine whether the domain registration is still active and whether there have been any changes to the DNS or nameserver configuration that could be causing the redirect to the GoDaddy landing page.

Once we have these details, we can investigate further and identify the root cause.

Looking forward to your update.
Mythreya Asnala 0 Reputation points Microsoft External Staff Moderator

2026-08-24T06:33:44.5433333+00:00

Hi Peter Oganwu,

I wanted to follow up on our previous conversation and check if you had an opportunity to review the information shared. If you have any questions or concerns please feel free to let me know.

1 answer

Your answer

Mythreya Asnala 0 Reputation points Microsoft External Staff Moderator

2026-07-09T17:57:20.4933333+00:00

Hi Peter Oganwu,

The behavior you are seeing suggests that the domain may no longer be resolving to the Azure Static Web App and is instead directing to a domain parking/landing page.

Since the domain is reportedly valid until June 2027, could you verify:

Whether the domain still appears as active in Azure.

Whether the domain is still associated with your Azure Static Web App.

The current DNS records (A/CNAME/TXT) and nameserver (NS) configuration for the domain.

A redirect to a GoDaddy "lander" page often indicates that the DNS or nameserver configuration has changed and is no longer pointing to the Azure-hosted application.

Please share screenshots of the domain resource, DNS configuration, and the Static Web App custom domain settings for further investigation.
Peter Oganwu 0 Reputation points

2026-07-09T19:38:45.0833333+00:00

Thanks . Wondering who would have changed this? Will share the screen shot shortly.
Mythreya Asnala 0 Reputation points Microsoft External Staff Moderator

2026-07-14T10:54:40.7066667+00:00

Hi Peter Oganwu,

I wanted to follow up regarding this issue. When you have a chance, could you please share the screenshots of the following?

The domain resource in Azure showing its current status.

The DNS records and nameserver (NS) configuration for the domain.

The Azure Static Web App custom domain configuration.

This information will help determine whether the domain registration is still active and whether there have been any changes to the DNS or nameserver configuration that could be causing the redirect to the GoDaddy landing page.

Once we have these details, we can investigate further and identify the root cause.

Looking forward to your update.
Mythreya Asnala 0 Reputation points Microsoft External Staff Moderator

2026-08-24T06:33:44.5433333+00:00

Hi Peter Oganwu,

I wanted to follow up on our previous conversation and check if you had an opportunity to review the information shared. If you have any questions or concerns please feel free to let me know.

Answer 1

Hi Peter,

UPDATE: I checked again, and it appears the name servers have been set back to Azure DNS. I'm able to view your site fine, however, there may be some people that still see the lander page while the change propagates globally.

Please see screenshot below of your whois record showing that your name servers are now set to Azure DNS:

User's image

++ End Update ++

Your name servers have been switched to GoDaddy's instead of Azure DNS. Please see screenshot below of your whois record showing that your name servers are set to GoDaddy default:

User's image

In Azure portal, please navigate to your App Service Domain (ASD) and see if it shows any issues. Unfortunately you will need support to fix this for you. Do you have paid Azure support plan? In order to create Severity A (<1 hour response) support request in Azure portal you need minimum of Standard support. You may upgrade your plan using link below:

https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/~/supportPlans

Once it has been at least 60 days since you purchased your App Service Domain I strongly recommend you transfer it out to a domain registrar. There are many issues with ASD which is why I no longer recommend them.

How to Transfer Domain

To transfer to different registrar you will need authorization code. You may open Azure Cloud Shell and execute command similar to below from App Service team blog (replace subscription id, resource group, domain name):

Invoke-AzRestMethod -Path "/subscriptions/<SUBSCRIPTION-ID>/resourceGroups/<RESOURCE-GROUP-NAME>/providers/Microsoft.DomainRegistration/domains/<DOMAIN-NAME>/transferout?api-version=2021-02-01" -Method PUT

In the output from the command, you need authCode, which is what you will provide the new domain registrar when requesting transfer in. Again you have to wait until it has been at least 60 days from when you purchased before starting transfer process.

Please click Accept Answer and upvote if the above was helpful.

Thanks.

-TP

TP 163.1K Reputation points Volunteer Moderator

2026-07-09T18:53:33.6133333+00:00

@Peter Oganwu I checked again, and it appears the name servers have been set back to Azure DNS. I'm able to view your site fine, however, there may be some people that still see the lander page while the change propagates globally.
TP 163.1K Reputation points Volunteer Moderator

2026-07-09T20:45:53.1033333+00:00

@Peter Oganwu Please confirm if you are able to access your application successfully. I added screenshots to my answer showing your previous whois record when it had GoDaddy default name servers as well as your current whois record showing correct Azure DNS name servers.