Powerpoint cannot generate video after recording

Shaik Noorej Jamal 20 Reputation points
2026-07-09T13:07:36.56+00:00

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After voice recording, and click stop, I was given this error message. What to do?

Microsoft 365 and Office | PowerPoint | For home | Windows

Answer accepted by question author
John Korchok 236K Reputation points Volunteer Moderator
2026-07-09T15:09:00.39+00:00

Try rebooting your computer, then try again.

If there is still a problem with recording, try an Office Repair. The Online Repair option is more thorough.

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  1. IGYQ 22,060 Reputation points Independent Advisor
    2026-07-09T14:07:51.3466667+00:00

    Hi!

    Welcome to Microsoft Q&A Forum.

    This is a generalize error from PowerPoint and I cannot easily pin point the cause of it. However, I can narrow it down doing the basic troubleshooting first. Can you also tell me what computer(desktop or laptop) are you using and the peripherals mainly your microphone(make and model if external)

    Can you do a test using a new blank presentation. Once created, add one slide and record a few seconds of audio then click stop. You need to observe if there error will show again.

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