i am not receving emails with verification codes

Question

i am not receving emails with verification codes

Michael Cook 20

All my emails are being received correctly but not emails that contain verification codes

0 comments

Answer accepted by question author

SD - IA 179.6K Independent Advisor

Awesome! Thank you for letting me know. Yes, OTPs have an expiry time.

To help others with similar issues, I would appreciate it if you press Yes below my post to mark it as resolved. Have a fantastic weekend!

0 comments

1 additional answer

Your answer

Answer 1

SD - IA 179.6K Independent Advisor

Hi Michael,

Truly sorry for the experience you are having with Outlook.

I've noticed an increase in instances where certain organization emails fail to deliver to Outlook, possibly due to Microsoft tightening security measures.

Could you tell me how many Email service providers are there who cannot send you email?

Try adding them to a safe sender list and verify. Microsoft recommends doing so in case you are not receiving their emails.

Sign in to Outlook on the web.

Click Settings (⚙️) > Mail > Junk email.
Under Safe senders and domains, click + Add.
Enter the email address (for example, user@example.com) or domain (for example, example.com).
Press Enter or click Save.

Just a friendly reminder that this is a user-to-user support forum, so I, in my personal capacity, cannot verify what is wrong.

I’m eager to hear back and work together to find a solution.

Michael Cook 20 Reputation points

2026-07-10T04:11:05.94+00:00

hi

thanks for your reply.

So far there are only 2 organisations that i did not receive from.

I added both of their domains ti safe senders and after a few hours al seems resolved. Prior to doing this i noticed that they eventually get delievered anytime between an hour to several hours later, which rendered them of no use as they had a time expiry. Definitely a Microsoft process in my opinion scanning for porential scam emails, etc.

Thanks for your help

Michael