Missing AI Skills Fest 2026 Voucher and Badge - IT Pro Azure Copilot Route

Hello,

I am writing to request support regarding my voucher and badge for the Microsoft AI Skills Fest 2026.

I successfully completed the skilling playlist "IT Pro - Save time with Azure Copilot" within the AI Skills Navigator platform during the event week. Right after finishing, I submitted the required manual claim form before the June 12th deadline and received the official confirmation email with the subject: "Thank you for being part of AI Skills Fest — keep going on AI Skills Navigator".

As of today, July 8th, I have not received my Credly badge nor my certification exam voucher.

Important details:

I am posting this ticket from this alternative Microsoft account because my primary account is currently experiencing a sign-in loop error (AADSTS5000225) on some support portals.

1. The affected account where I completed the course, submitted the form, and received the confirmation email is: ******@outlook.es

I have the confirmation email ready as evidence. Could a moderator please open a Private Message thread so I can securely share the proof and my account details to get this resolved?

Thank you in advance for your assistance.