Last name as it is on ID problem

Renata Šmerdová 5 Reputation points
2026-07-08T13:00:53.0933333+00:00

Hi team,

I want to ask, I am planning to take the exam and understand that I should use my legal name exactly as it appears on my identification documents: Renata Šmerdová. However, the system does not allow me to enter diacritical characters, so I registered as Renata Smerdova instead.

Could you please confirm whether this might cause any issues with exam verification or the exam itself?

Thanks in advance for your help.

Best regards,
Renata

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Renata Šmerdová 5 Reputation points
2026-07-09T08:13:28.94+00:00

Thanks Gérard,
In the meantime, Pearson VUE has responded and confirmed that they support cultural variations in names. They advised that any special characters or diacritical marks in my name will be recorded in their system using the corresponding Roman alphabet equivalents.

Best regards, Renata

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  1. Gérard Oomens 131.9K Reputation points Volunteer Moderator
    2026-07-09T07:33:51.15+00:00

    I didn't, so you are right, it's not possible.

    Contact support:

    https://learn.microsoft.com/en-us/credentials/support/help

    Support request:

    Credentials Support

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  2. Renata Šmerdová 5 Reputation points
    2026-07-09T06:35:25.4733333+00:00

    Hi Gérard, this is interesting... as you can see below, for me it is not working. Did you try to save it? Thanks! Renata User's image

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  3. Gérard Oomens 131.9K Reputation points Volunteer Moderator
    2026-07-08T17:37:44.07+00:00

    If I go to:

    https://learn.microsoft.com/users/me/settings

    I can add Šmerdová as last name:

    User's image

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