my videos won't work on my msn.com

susan tolle 0 Reputation points
2026-07-07T23:23:48.7233333+00:00

Every time I click on a video to view on my homepage it want work.

Microsoft Edge | Audio and video playback | Windows 10
0 comments No comments

1 answer

Sort by: Oldest
  1. Kayece Jan Mae Amizola 16,680 Reputation points Independent Advisor
    2026-07-08T00:01:42.3466667+00:00

    Hi,

    May I ask if you can play these videos on another browser?

    If so, please try clearing the cache and cookies in your Edge browser, as stored data may be preventing your videos from playing correctly.

    For step‑by‑step guidelines, please refer to the official Microsoft article on how to clear cache and cookies in Edge.

    How to manage and clear your cache and cookies

    Please let me know how it goes. I look forward to your response.

    Stay Safe!

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.