Hello, My Spotify Premium punch card is not progressing even though I have completed the required Bing searches.

Question

Hello, My Spotify Premium punch card is not progressing even though I have completed the required Bing searches.

Hassan Osams 65

My Spotify Premium punch card is not progressing. My Bing searches are tracking normally and I'm earning Microsoft Rewards search points every day, but the Spotify punch card remains at 2/6 tasks after more than three days. How do i fix it? I know I'm doing nothing wrong here.

I am signed into the correct Microsoft Rewards account.
My Bing search points are increasing normally every day.
I have searched on Bing for more than 3 days as required.
The punch card is still stuck at 2/6 tasks and the second task never completes.
I have tried using the "Search on Bing" button from the punch card and searched for live concerts/artists, but the offer still does not update. Could someone manually update or fix the Spotify Premium punch card if necessary?

Thank you.

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Answer 1

Estrella721 45,815 Independent Advisor

Hi,

Sorry you're experiencing this issue. I understand that the Spotify Premium punch card is not updating your progress.

As a few troubleshooting steps, please try signing out of your Microsoft account and signing back in. Also, make sure you're not using a VPN or proxy, then clear your browser's cache and cookies or try a different browser or device. If you haven't already, wait up to 24 hours, as punch card progress can sometimes be delayed before it syncs.

If the punch card is still stuck at 2/6 after trying these steps, you'll need to contact Microsoft Rewards Support so they can investigate your account and the promotion. They have the tools to review your punch card progress and determine whether it needs to be manually corrected.

You can contact them here: https://rewards.bing.com/support

Response times are typically within 24 hours but may take longer depending on the volume of support requests.

Estrella721 45,815 Reputation points Independent Advisor

2026-07-09T04:08:57.57+00:00

If it is still not updating after following those steps, your next best step is to contact Microsoft Rewards Support directly so they can check your account.
Hassan Osams 65 Reputation points

2026-07-09T11:57:35.71+00:00

Hello,

I contacted Microsoft Support and they suggested 3 different ways of fixing this issue, i tried 2 of them and they didn't work, but the last one suggested searching on a different device, i searched on my phone 'is laufey doing a live show near me' and it worked on the second try. Thank you for suggesting me to contact Microsoft Support, won't underestimate them again lol.

Best regards,

Hassan