Why was I banned from Q&A?

=D 180 Reputation points
2026-07-07T17:25:42.22+00:00

I asked a question about malicious code that got injected into Edge. I was in a panic at the time. Also, my post, was in April of 2026. I got banned for that post in July of 2026 - two months later.

This is the post I made (that apparently got me banned):

https://learn.microsoft.com/en-us/answers/questions/5876130/fake-virus-messages-popping-up-after-using-edge-to

I'd like to add that when I posted (above link) my computer was getting bombarded with these fake virus popups - dozens and dozens. In that moment, as mentioned above, I was in a panic - and extremely worried that my work computer had been compromised.

I'd also like to point out that my post helped another user who had a similar issue.

More importantly - my experience which I documented in the link above should help prevent something like this from happening to other users. So banning me is absolutely preposterous. But, if you really feel I need to be banned from your site then I should stop paying for Microsoft products. I'm a normal, regular, paying customer.

I pay for Teams, I pay for a phone number (provided by Microsoft), I pay for Visio, I pay the business version of Microsoft Office 365 - and likely other Microsoft products.

I'm left with the impression that asking any question on Microsoft Q&A will potentially get you banned months later - with no explanation over what was misconstrued to be a violation. And I assure you, nothing I said or posted was in violation of the code. All I've ever posted were questions on how to use Microsoft products or technical problems.

I've contacted Microsoft to inform that I will stop using Microsoft products if this issue is not resolved. I'm a paying customer, for many years, and stonewalling me will not make me want to buy more products from Microsoft or make me want to continue using Microsoft.

There are other competitive office solutions out there.

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  1. Neil D 34,200 Reputation points Volunteer Moderator
    2026-07-07T19:58:51.8033333+00:00

    Okay. There is an issue that is being worked on currently where another user can flag a post as a problem that needs addressing. Once it is addressed the post/originator will have the flag removed.

    It happens to many of us I'm afraid and the support team have it in progress.

    Bottom line is you did nothing wrong.

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  2. =D 180 Reputation points
    2026-07-07T21:31:42.7366667+00:00

    Thanks for looking into this. I'm glad I wasn't banned permanently and I hope it doesn't occur again. My fingers are crossed.

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  3. =D 180 Reputation points
    2026-07-07T19:51:24.9633333+00:00

    I was suspended. I know because when I tried to post a question this morning on an unrelated topic, I wasn't able to. My post this morning was immediately deleted followed by a message stating that I was suspended for violating the code of conduct. However, about one hour later my account was mysteriously restored and I was able to post without getting the suspension message. I don't get it.

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  4. Neil D 34,200 Reputation points Volunteer Moderator
    2026-07-07T19:43:42.73+00:00

    I haven't found any evidence you were banned.

    The answer you posted starting with Update, I think I've found it was flagged by another user. The report was addressed and no action taken.

    Do you still need further feedback on the problem?

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