Unable to Redeem 50% Discount for AI-900 Exam After Microsoft Virtual Training Day

The Virtual Training Day exam discounts are not delivered as visible voucher codes in email and do not show on the first Pearson VUE pages. They are applied automatically at the final checkout stage for the eligible exam, on the Microsoft account that was used to register for the event.

Based on the available information, check the following points:

1. Wait for the discount to be applied to the profile
   For Microsoft Virtual Training Days, the discount is typically added to the Microsoft Learn profile about 5 business days after the training day session(s). If the event was very recent, wait until at least 5 business days have passed and then try scheduling again.
2. Use the same Microsoft account and email
   The discount is applied to the Learn profile for the email address used to register for the event. Ensure that:
   • The Microsoft Learn profile is using that same email.
   • Sign in with that account before selecting and scheduling the exam.
3. Follow the standard scheduling flow and go all the way to payment
   The discount only appears at the final payment screen:
   • Start from the AI-901 exam page and select “Schedule exam”.
   • Sign in to the same Microsoft Learn profile used for the event.
   • Complete the Transfer to Pearson VUE form and proceed to Pearson VUE.
   • Choose exam delivery options and continue until reaching the Cart/checkout page.
   • Any eligible discount from the Virtual Training Day will be automatically applied during checkout. If a voucher or promo code field is present, it is not necessary to enter anything for this specific type of discount.
4. If a separate voucher code was issued
   For some promotions, a voucher code is sent by email (for example, from “MindHub Pro by Pearson VUE”). In those cases, the code must be entered on the Pearson VUE payment and billing screen using “Add Voucher or Promo Code”, then applied to the order before completing the transaction.
5. If the discount still does not appear
   • Confirm that at least 5 business days have passed since the Virtual Training Day.
   • Confirm that the correct Microsoft account (same email as event registration) is used.
   • If the discount still does not show at the final checkout stage, contact certification support using the guidance in the Microsoft certification support pages so that the account and eligibility can be checked.

References:

• Unable to register for AI-900 Certification using training day voucher - Microsoft Q&A
• Redeem Microsoft voucher for a certification exam - Microsoft Q&A
• I have assigned with a voucher to my microsoft learn account..Please guide me how to check that and i need to schedule an exam using that voucher - Microsoft Q&A
• Vouchers and redeeming discounts