cashback issue

Question

cashback issue

Anita Goodman Sievers 25

I received an email re cashback. I do not use this. The email said if I don't use this, I would receive a monthly fee for $5.00. How do I cancel the cashback?

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Answer accepted by question author

Diana Mariz 10,925 Independent Advisor

Hi Anita,

To further check, can you please confirm whether the sender domain is from Microsoft? Because it appears that email sounds suspicious, as the legitimate cashback programs don’t usually threaten to charge you a monthly fee if you don’t use them. A message like “if you don’t use this, you’ll be charged $5.00 per month” is a classic scam tactic designed to scare you into clicking links or giving away personal information.

With that said, you don’t need to “cancel” anything, this is almost certainly a phishing scam. As long as you don’t click or provide information, you won’t be charged.

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Answer 1

The email about a $5.00 monthly fee for Cashback is not covered directly in the provided information, but Cashback and Microsoft Rewards are related services under the same ecosystem.

To stop participating in Microsoft Rewards (and therefore avoid Rewards-related benefits such as Cashback):

Go to the Microsoft Rewards opt-out page: Opt out.
Follow the instructions on that page to opt out of Microsoft Rewards.

Important: Opting out of Microsoft Rewards will permanently remove all available Rewards points from the account, so redeem any points first if desired.

If the email looks suspicious (for example, the sender domain is not a standard Microsoft domain such as @microsoft.com, @account.microsoft.com, or @microsoftstore.com), treat it as possible spam or phishing and manage the account directly via the official Microsoft sites instead of clicking links in the email.

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