I cleared my GH-300 Microsoft GitHub Copilot Exam on July 4th but have not received my completion certificate or congratulation email.

For a GH-300 GitHub Copilot exam passed on July 4th, the completion certificate and congratulations email should appear in the associated Microsoft Learn profile once the result is processed. If they are missing, follow these supported steps:

1. Confirm the credential requirements
   Verify that GH-300 is correctly listed as a passed exam and that the associated certification (GitHub Copilot) is expected for that exam by checking the relevant certification and exam details pages on Microsoft Learn.
2. Check the correct Microsoft Learn account
   Make sure the sign-in account on Microsoft Learn matches the account used when registering for GH-300:
   • If multiple Learn profiles exist (for example, personal vs. work/school), sign out and try each possible login.
   • Use the contact email that was provided during exam registration when checking the profile.
3. Check for profile and email mismatches
   The congratulations email is sent to the Contact Email in the Learn profile, which may differ from the login account. If the certificate is not visible when following the profile link from any exam-related email, it may have been associated with a different profile.
4. Allow for processing time
   Certificates taken through Pearson VUE can take some time to appear. If more than a few days have passed and the GH-300 result still does not show in the Learn profile, treat it as a missing credential.
5. Use the Missing Certifications guidance
   Follow the steps in the Missing Certifications article to troubleshoot:
   • Review credential requirements.
   • Confirm the correct login account.
   • Check for legacy or non-migrated credentials (note that GitHub certifications taken before August 2025 were not migrated to Microsoft Learn, but GH-300 is a Microsoft exam and should appear once processed).
6. Contact Microsoft Credentials Support
   If, after confirming the correct Learn profile and waiting for processing, the GH-300 certification and email are still missing, open a case with Microsoft Credentials Support. Provide:
   • Candidate name
   • Candidate ID
   • Registration ID
   • Exam code and language (GH-300 Microsoft GitHub Copilot, English)
   • Exam date (July 4th)
     Support can investigate the exam record and associate it with the correct Learn profile so the certificate and email are issued.

References:

• Missing Exams or Certifications
• GitHub Copilot
• Study guide for Exam GH-300: GitHub Copilot
• I passed GitHub Foundations and GitHub Copilot. - Microsoft Q&A
• certificate is not showing up in Microsoft learn portal - Microsoft Q&A
• Contact Support