Complaint – Certification Voucher Not Received Following AI Skills Fest 2026 Training

CATHERINE, Mathis 30 Reputation points
2026-07-06T09:01:15.09+00:00

Hello,

I completed an eligible AI Skills Fest 2026 learning playlist and received the completion confirmation. However, I have not received my certification voucher.

Name: Mathis Catherine

Registered email: ******@capgemini.com

Could you please verify whether my voucher request was successfully recorded and advise on the next steps?

Thank you for your assistance.

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Answer accepted by question author
Julian Sharp 43,606 Reputation points
2026-07-06T10:09:57.18+00:00

See https://aka.ms/AISFLearnMore

Hi everyone - we will be distributing another round of certification vouchers next week. Thank you for your patience as we work through that process. We will let everyone know once that batch of vouchers has been distributed and the process for submitting a support request if you still have questions next week. 

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  1. AI answer

    2026-07-06T09:02:00.2233333+00:00

    For AI Skills Fest 2026, certification exam vouchers are only issued if both of the following were completed within the event window:

    1. Finish one or more eligible AI Skills Fest playlists to 100% in the AI Skills Navigator.
    2. Submit the official voucher claim form from the event page before the deadline.

    From the referenced Q&A cases:

    • If the voucher claim form was not submitted before the event deadline (June 12 or July 12, 2026, depending on the specific perk/sweepstakes), there is no mechanism after the event to retroactively submit the form or have a voucher issued.
    • Community moderators have confirmed multiple times that missing or not seeing the claim form, or technical issues noticed after the event window, do not allow for manual voucher issuance.

    Next steps:

    • If the voucher claim form was not submitted during the event, there is no way now to have a voucher request recorded or a voucher issued for AI Skills Fest 2026.
    • For any general questions about AI Skills Fest, participants are directed to the AI Skills Navigator FAQ page as noted in the event documentation.

    No forum or support path in the provided context allows verification or manual creation of a voucher request after the event has closed.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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