Certification Azure passed but i dont see in credentials tab

Calle Puerto, Pablo 0 Reputation points
2026-07-05T10:50:48.6666667+00:00

Hi, recently (01 jul) y passed an Azure certification but i dont see it in credentials tab. Which is the problem? Thnks

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  1. AI answer

    2026-07-05T10:51:07.5133333+00:00

    Most often this happens because the certification is associated with a different Learn profile or because the passed exam by itself does not grant a certification.

    Use these checks:

    1. Confirm the certification was actually earned
      • Go to the relevant certification or exam details page from the certification or exam details pages and verify that the exam passed is sufficient to earn a certification. Some exams do not create a certification on their own.
    2. Verify the correct Microsoft Learn account
      • Make sure sign-in is with the same account that was used when registering for and taking the exam.
      • If multiple accounts exist (work, school, personal), sign out and try each one in turn.
      • The “congratulations” email after passing is sent to the Contact Email in the Learn profile; if the certification is not visible when following that link, it may be under a different profile.
    3. Check the Credentials and Transcript pages
      • Open the Credentials tab in the Learn profile to see certifications.
      • If the certification is still missing, check the transcript page to see if the exam is listed there.
    4. Consider special cases
      • Certifications earned via Certiport are not currently reflected in the Microsoft Learn profile and must be managed via the Certiport account.
      • Some legacy/older certifications may no longer appear in the Learn profile.
    5. If it still does not appear
      • If the credential requirements and account are correct and the certification still does not show in the Credentials tab, contact Microsoft Credentials Support for help with missing credentials.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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