Practice Assessment stuck on "Compiling your assessment..." – No score displayed (PL-200 & PL-300)

Piyush Umathe 95 Reputation points
2026-07-04T17:45:11.58+00:00

Hello Microsoft Support,

I am facing an issue with Microsoft Learn Practice Assessments.

After completing all 50 questions and clicking Submit, the assessment gets stuck on "Compiling your assessment..." indefinitely. The score is never displayed.

I have already tried the following troubleshooting steps:

Google Chrome (Android)

Google Chrome (Windows)

Microsoft Edge (Windows)

Incognito/InPrivate mode

Personal Microsoft account

Corporate Microsoft account

Different laptop and different network

The issue occurs every time and is reproducible.

Affected Practice Assessments:

PL-200

PL-300

Region: India

Could you please confirm if this is a known issue or if there is any workaround? I would appreciate your assistance, as I am preparing for my certification exams.

Thank you.

Piyush

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Answer accepted by question author
Gérard Oomens 131.8K Reputation points Volunteer Moderator
2026-07-04T20:08:13.0633333+00:00

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  1. Piyush Umathe 95 Reputation points
    2026-07-09T20:27:49.4633333+00:00

    Today I tried again and it started working properly. Got result!!!!

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  2. Piyush Umathe 95 Reputation points
    2026-07-09T20:31:43.4133333+00:00

    This Issue is auto-resolved.

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  3. Piyush Umathe 95 Reputation points
    2026-07-09T20:30:51.36+00:00

    Also Yesterday I got this response from Microsoft Support on that ticket

    Hi Piyush,

    Thank you for reaching out to us. We would like to inform you that we are currently aware of an ongoing issue affecting access to practice assessments for certain certification exams. Our Engineering team is actively investigating the matter and working diligently to implement a resolution. 

    Once the issue has been resolved and access to the practice assessment has been restored, we will provide an update accordingly.

    We sincerely apologize for the inconvenience and appreciate your patience, understanding, and continued cooperation while we work to resolve this issue.

    Thank you.

    We will follow up with you once the issue is resolved or if we receive any update.

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