Need candidate name correction for scheduled Microsoft Certification exam (AI-901)

Mahnoor Rana 0 Reputation points
2026-07-03T13:42:59.8466667+00:00

Hello Microsoft Credentials Team,

I need your assistance with correcting the candidate name on my scheduled Microsoft Certification exam.

My correct legal name (as shown on my government-issued ID and Microsoft Learn profile) is:

Mahnoor Rana

However, my scheduled exam appointment shows:

Mahnoo Rana

Exam Details:

  • Exam: AI-901 – Microsoft Azure AI Fundamentals
  • Exam Date: July 31, 2026
  • Registration ID: [Removed PII]
  • Microsoft ID: [Removed PII]

I contacted Pearson VUE, and they confirmed that they cannot update the candidate name for a Microsoft certification exam. They advised me to contact Microsoft Credentials Support.

Could you please update my exam registration from "Mahnoo Rana" to "Mahnoor Rana" so that it matches my government-issued ID and Microsoft Learn profile before my exam?

If you require any verification documents, I will be happy to provide them.

Thank you for your assistance.

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  1. AI answer

    2026-07-03T13:43:48.81+00:00

    To correct the candidate name on a scheduled Microsoft Certification exam so it matches the legal name on the government ID and Microsoft Learn profile, the required path is:

    1. Confirm the legal name in the Microsoft Learn profile:
    2. If an exam is already scheduled (as in this case):
      • When a legal name change is needed and an exam appointment exists, the system will show messaging directing to contact Credentials Support.
      • Use the Credentials Support channel to request the correction to the exam registration name so it matches the Learn profile and ID.
      • Start from the Credentials support page and follow the flow under Microsoft Certifications and Microsoft Certification Exams to submit a support request for a name correction on a scheduled exam.
    3. In the support request, include:
      • Full correct legal name: Mahnoor Rana.
      • Incorrect name currently on the exam: Mahnoo Rana.
      • Exam: AI-901 – Microsoft Azure AI Fundamentals.
      • Exam date.
      • Note that Pearson VUE has already confirmed they cannot change the name and directed to Microsoft.
      • Indicate willingness to provide government ID for verification if requested.

    Only the Credentials Support team can update the legal name associated with a scheduled Microsoft Certification exam when Pearson VUE cannot do so.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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