Azure Role-based access control
An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.
Cannot sign in to Azure Portal - error AADSTS5000224 tenant deauthenticated
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Samuel Costa
0
Reputation points
Hello, I need help regaining access to my Azure tenant.
When I try to sign in to the Azure Portal, even in a private browser window, I immediately get error AADSTS5000224 saying my tenant (Default Directory) has been deauthenticated and is no longer available. This is my home tenant, so I cannot sign in anywhere else or open a support request through the portal.
The tenant was in active use until very recently. I am the Global Administrator, and it hosts about a month of hands-on work for an Azure training program I am currently enrolled in (App Services, Azure SQL, Functions, Service Bus, Container Apps). Recreating everything from scratch would be extremely difficult and would block my progress in the program.
I have seen similar cases here where the engineering team was able to re-enable authentication for the tenant. Could a moderator please help me get this case routed to the right team? I can share the tenant ID, my admin UPN, the onmicrosoft domain and the trace details from the error page via private message.
Thank you.
Azure Role-based access control
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