How to fix "contact us at microsoft support"

alexmccblah mcc 0 Reputation points
2026-07-03T11:54:26.63+00:00

I was trying to buy the game but it suddenly popped up "contact us at microsoft support we would like the find out the problem" and i cant download the game can somebody please help?

Windows for home | Windows 11 | Microsoft Store
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  1. John Jefferson Doyon 76,385 Reputation points Independent Advisor
    2026-07-03T12:36:06.1733333+00:00

    Hi, I'm John! I will help you with this.

    To help narrow down the issue:

    1. What is the exact game title?
    2. Are you getting this when buying the game, or after buying it while downloading?
    3. Does the same error happen if you try from the Microsoft Store website instead of the Store app?

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