Laptop Crash but dont know the cause

Alfer Rizwaan 0 Reputation points
2026-07-03T11:49:16.1533333+00:00

so i was using my laptop when suddenly my laptop freeze and i had to do a force restart by Pressing and holding the power button, when the laptop turned back on, it generates a file in the folder LiveKernelReport with pretty big size of 4gb, C:\Windows\LiveKernelReports\WATCHDOG-20260703-1837.dmp.

I've also had problems lately and has been going for about 1 year now where my laptop keep boot looping until black screen of death or going into recovery mode, which then i had to press continue to windows (if i went to recovery mode) and the laptop finally load to windows

Windows for home | Windows 11 | Performance and system failures
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  1. David-M 117.5K Reputation points Independent Advisor
    2026-07-03T12:22:22.7766667+00:00

    Hi. I'm David, and I'm happy to help you.

    This behavior can occur for several reasons. It is necessary to investigate.

    Please see if your computer created minidump files.

    These files are in C:\Windows\Minidump.

    (If you don't have a Minidump folder, check if it is in the plural Minidumps.)

    Copy any files you have to your desktop and store them in a ZIP file. Then, upload the ZIP file to the cloud (OneDrive), choose to share it, and get the link.

    Then, post the link to the ZIP file here so I can have a look.

    Looking forward to your reply.

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